Join us for an interactive, entertaining, and educational session with Roy Johnson from the Neutral Zone. This dynamic and entertaining workshop will take you through the three stages of The Conflict Trap and the five steps to resolve any conflict.

**Bonus Section** Bizarre strategies for ‘What to do when nothing else works!’

Develop insight and understanding of the underlying psychology of conflict; learn new skills and strategies for resolving conflicts, and pick up some ‘use only in emergency’ tips during this two hour session.

Wednesday January 21st, 2009
6:00 – 8:30 pm
Networking from 6:00 | Program from 6:30 sharp
BCIT Downtown Campus, Room 283

Members – $25.00  Non Members – $40.00

About Roy Johnson

Roy is a local and national conference speaker and trainer and co-author of “Turning Conflict into Profit” recently released from The University of Alberta Press.

As a psychotherapist and mediator, Roy has worked with individuals, couples and families as well as business groups, health care organizations, educational institutions, community agencies and government departments.

Over the past 12 years, Roy has mediated and investigated thousands of disputes, ranging from interpersonal arguments to complex systemic, multi-issue conflicts.

Roy is a very experienced trainer and entertaining public speaker. Seating is limited. Register early at:

http://www.gifttool.com/registrar/ShowEventDetails?ID=1616&EID=3672