Innovation and inspiration spring from that spot where disparate ideas and desires rub up against each other. Ironically, the place where the sparks fly can be a scary one when we are not equipped to manage ourselves in such circumstances or handle our interactions with vigorous proponents for opposing ideas.

In this session we outline some ways in which workplace groups can comprehend these dynamics, with the intention of achieving the best outcomes that diverse interests and abilities are capable of creating.

Please bring an example from your workplaces for on-the-spot analysis and strategy development.

Learning Outcomes:

Upon conclusion of the workshop, you will be able

• To understand why and how diverse opinions and styles are keys to successful team development and achievement.
• To identify the difference between opposition and conflict.
• To work with a set of tools and techniques that maximize the potential for beneficial results from diverse opinions and interests.
• To recognize good communication skills and understand fundamental conflict styles.

Target Audience:

• Team leaders or advisors.
• Supervisors/managers.
• Anyone who feels their fear of conflict is holding them back.

Workshop Details:

Date: November 21, 2007 from 6-9 pm

Location: Accenture Business Services for Utilities, 14th Floor, 401 West Georgia Street, Vancouver, BC, V6B 5A1

Fees: $5 for members to cover the cost of refreshments; $25 for non-members

Participant Cap: Minimum 12; maximum 30

Register Online Now!

https://www.sporg.com/pom/registration?cmd=event_info&event_id=96500

Your Workshop Facilitator: Carol J. Sutton, Cert.ConRes.

Carol assists a wide variety of clients to mitigate destructive workplace conflict. She does this through facilitation, team building, training and coaching activities that improve interpersonal and organizational communication. She holds both negotiation and mediation certificates from the Justice Institute of British Columbia and is a professional mediator. She is a Director of the BC Centre for Quality; Communications Committee Chair for the Delta Chamber of Commerce, and member of the Education Committee of the Surrey Board of Trade. She participates in the UBC Sauder School of Business executive mentor program, the International Society for Productivity Improvement, and BC Organization Development Network.