Transformation in Health Care: Lessons from Stanford Hospital and Clinics

Presented by Sridhar Seshadri, Vice-President for Planning and Process
Excellence at Stanford Hospital and Clinics.

Health Care is facing enormous challenges to strengthen performance at the
clinical and operational levels, to ultimately deliver improved services while
controlling costs. While daunting, there is precedent for successful transformational
change in other premier health care centres. Vancouver Coastal Health, in partnership
with the BC Organization Development Network, is pleased to present a learning
opportunity with one of the leading academic health care centres in the USA.

Sridhar Seshadri, Vice-President for Planning and Process Excellence at Stanford
Hospital and Clinics (SHC), will join us January 12th, 2006. He will share
his insights and experiences using an integrated change- and process-redesign
methodology to drive improvements at Stanford Hospital and Clinics.

SHC is transforming the way they practice care delivery, provide service to
patients and their families, and interact with employees and the community,
with the goal of being the premier academic medical centre in the USA. Through
an innovative approach to transformation, Sridhar and his team are successfully
driving performance improvement.

On January 12, 2006, we are offering an afternoon learning session with Sridhar
in the format of a workshop for implementation leaders and change facilitators.

Registration: RSVP to register@bcodn.org with
name and contact information.

Afternoon Session: 1:30 – 4:30pm

Attendees: OD Practitioners, Project Managers, Quality Improvement
and Change Facilitators, and leaders responsible for implementing performance
improvement Focus: To understand the effectiveness of Stanford Hospital and
Clinics’ integrated approach to performance improvement.

Format:

1. Sharing – An overview of the integrated methodology currently in use to
   drive the transformation at SCH. The methodology combines aspects of Six
   Sigma, Lean Manufacturing, the GE Workout, and the Rapid Results methodologies.
2. Application – An opportunity to apply this methodology to two case studies
   reflecting both a successful and an unsuccessful change initiative.
3. Discussion – Explore the challenges/opportunities for change facilitators
   in applying this methodology within the BC Health Care environment.

Location: Vancouver General Hospital, Centennial Pavilion,
2nd Floor, Round Room 2800B